Immersive Experiences Build Resilience… We’ve got the Data!

Due to the Covid-19 pandemic, companies have had to rethink how to develop their people, support civil society partners and deliver any Corporate International Service Learning (CISL) programmes. This has resulted in drastic changes to immersive experience programme design, and at extreme speed. An example of this is the rate at which CISL programmes have shifted to a 100% virtual format. Understanding how these rapid changes are impacting participants, partners and business is key to establishing a successful programme, making impact assessment more vital than ever.

These are just some of the reasons that led us to develop the 2021 Emerging World Corporate International Service Learning (CISL) Resilience Study. The purpose of the Study was to generate data to further understand how CISL programmes develop the behaviours and mindsets needed to navigate times of uncertainty and gain insights on what elements of programme design have impact.

This new Study, completed one year into the pandemic, is a very real test of the behaviours that CISL experiences build and strengthen. The Study collected responses from 279 programme participants who had completed their CISL Programme between 2015 and 2021. Three global organisations, BD, Credit Suisse and Mars, participated in the Study.

The 2021 CISL Resilience Study builds on what we have already learnt from Emerging World’s CISL Long Term Impact Benchmark Study to provide insights relevant to the current context. The data gathered helps us to understand the value of these programmes, can influence how they are designed in the future and provides useful data for stakeholders.

The 2021 Study is unique. For the first time we have been able to take a look at how immersive experiences have been impacting participants throughout the pandemic and how changes to programme design are affecting participant outcomes, for those who have completed their experience since 2019.

To learn more about our CISL impact assessment, or speak to a member of our team:

Click here